Your Protections as an
Ontario Tenant.
Ontario's Residential Tenancies Act (RTA) gives tenants clear protections — from deposit limits to privacy rules to lease standards. Here's what the law covers and what to expect from your landlord.
For a complete breakdown of what landlords can and cannot ask for during the application process, see our Supporting Documents guide.
What the RTA Covers
The Residential Tenancies Act, 2006 is the law that governs almost all rental housing in Ontario. It applies to apartments, condos, houses, basement units, and most other residential rentals. Whether your landlord is a large property management company or an individual owner, the same rules apply.
These protections exist regardless of what your lease says. Any clause in a lease that contradicts the RTA is void and unenforceable. Understanding what's standard in a lease — and what isn't — is one of the first things we review with every client.
For the official summary, see the Ontario government's guide to renting.
Your Fundamental Protections
- A safe, maintained home — Your landlord is responsible for keeping the property in good repair, meeting all health and safety standards and local bylaws
- Privacy protections — Your landlord must provide 24 hours written notice before entering your unit, and can only enter between 8 a.m. and 8 p.m. The only exception is a genuine emergency
- Eviction protections — Only the Landlord and Tenant Board can order an eviction through a formal process. Locks cannot be changed and utilities cannot be shut off
- Reasonable enjoyment — You're entitled to peaceful enjoyment of your home without interference or intimidation
- Essential services — Heat, water, electricity, and hot water are guaranteed at all times as part of your tenancy
How Rent Increases Work
Rent can only be increased once every 12 months. Any increase that comes sooner is illegal — you do not have to pay it.
Your landlord must give you at least 90 days written notice using the LTB's official Form N1. A verbal notice, text message, or informal note is not valid.
For rent-controlled units (first occupied on or before November 15, 2018), the increase is capped at the annual guideline — 2.1% in 2026. For a detailed breakdown, see our Ontario Rent Control Guide.
Key Rent Rules at a Glance
- Once every 12 months — Rent can only increase once in a 12-month period, no exceptions
- 90 days written notice — Must use official Form N1 from the LTB. Verbal or informal notice is invalid
- 2026 guideline: 2.1% — Maximum increase for rent-controlled units, down from 2.5% in 2025
- November 15, 2018 rule — Units first occupied after this date are exempt from the guideline cap, but 90-day notice and 12-month rules still apply
- Guideline capped at 2.5% — Even when inflation runs higher, the annual guideline can never exceed 2.5% by law
For the full schedule of annual guidelines and detailed rules, visit Ontario.ca — Residential Rent Increases.
What Your Landlord Can Collect
The only lawful deposit is a last month's rent deposit, equal to one month's rent at the time you move in. This deposit must be applied to your final month of tenancy — it is not a damage deposit, a security deposit, or a cleaning fee.
Your landlord can also collect first month's rent up front. Beyond first and last, no other deposits of any kind are permitted under the RTA.
The last month's rent deposit earns interest annually at the rent increase guideline rate. If rent is increased lawfully, you may owe a small top-up to cover the difference.
What's Not Permitted
- No damage deposits — The RTA does not allow any deposit for potential damage to the unit, regardless of what a lease may say
- No security or cleaning deposits — No "security deposit," "cleaning deposit," or "move-in fee" of any kind is permitted under the RTA
- Last month's deposit earns interest — The landlord must credit interest on the last month's rent deposit each year at the guideline rate
- Key deposit — limited — A landlord can ask for a key deposit, but only up to the reasonable cost of replacing the key or access card, and it must be refunded when you return them
- Post-dated cheques are optional — You can choose to provide post-dated cheques, but a landlord cannot require them as a condition of your tenancy
Need help navigating your rights as a tenant?
Get Free Professional Representation →What You Need to Know
Since April 30, 2018, all residential landlords in Ontario must use the Ontario Standard Lease. Any additional terms that conflict with the RTA are void.
Your landlord must provide you with a signed copy of the lease within 21 days of you signing it. If they still don't provide it within 21 days of a written request, you are entitled to withhold one month's rent as a remedy.
Standard Lease Checklist
- Mandatory since April 30, 2018 — Landlords must use the official Ontario Standard Lease form for all new residential tenancies
- Signed copy within 21 days — Your landlord must give you a signed copy of the lease within 21 days of both parties signing
- Withhold rent remedy — If your landlord refuses to provide the lease after a written request, you can withhold one month's rent
- Illegal terms are void — Any clause that contradicts the RTA is automatically unenforceable, even if you signed it
- Keep your copy safe — Your lease is your primary evidence of the agreed terms. Store it securely and keep a digital backup
Download or review the standard lease form at Ontario.ca.
There Must Be a Valid RTA Reason
The RTA sets out specific reasons an eviction can be pursued, including non-payment of rent, damage or disturbance, illegal activity, or landlord's own use. A lease expiring alone is not grounds for eviction.
Proper Written Notice Using LTB Forms
The landlord must serve you with the correct official notice form from the Landlord and Tenant Board. Common forms include N4 (non-payment), N12 (landlord's own use), and N13 (demolition/renovation). A hand-written letter or verbal statement is not valid.
Tenants Can Respond at the LTB
Receiving a notice does not mean you must leave. Every tenant has the right to a hearing at the Landlord and Tenant Board, where both parties present their case with evidence and documentation.
Only the Sheriff Can Enforce an Eviction
Even if the LTB issues an eviction order, only the Sheriff's Office can carry it out. Locks cannot be changed, belongings cannot be removed, and utilities cannot be shut off outside of this formal process.
For a complete list of all N-notices, forms, and filing instructions, visit the Landlord and Tenant Board's Forms & Filing page.
Need help navigating your rights as a tenant?
Get Free Professional Representation →- N4 notice period reduced from 14 to 7 days — Tenants now have only 7 days to pay overdue rent before a landlord can apply to the LTB for eviction. This is a significant reduction from the previous 14-day window
- Appeal window shortened from 30 to 15 days — The time to request a review of an LTB order has been cut from 30 days to 15 days. If you receive an unfavourable decision, you must act quickly
- N12/N13: 120+ days notice may exempt landlord from compensation — If a landlord gives more than 120 days notice for landlord's own use or renovations, they may no longer be required to pay the one-month compensation that was previously mandatory
- Fixed-term leases may no longer auto-convert to month-to-month — Under existing law, fixed-term leases automatically become month-to-month at expiry. Bill 60 introduces provisions that may allow landlords to end tenancies at the end of a fixed term in certain circumstances
Document Everything
Keep a detailed record of every incident. Take photos, screenshots of messages, and note dates and times. Save all emails, text messages, and written notices from your landlord — this documentation is critical if you need to file with the LTB.
Contact Your Landlord in Writing
Put your concern in writing — email is ideal because it creates a timestamped record. Clearly describe the issue and state what you need your landlord to do. A written record shows the LTB you attempted to resolve the issue first.
File with the Landlord and Tenant Board
If your landlord fails to address the issue, file an application with the Landlord and Tenant Board. Common forms include T2 (rights interference), T6 (maintenance), and T1 (rent rebate). Filing fees range from $53 to $208 — file online or call 1-888-332-3234.
Contact a Community Legal Clinic
Ontario's Community Legal Clinics provide free legal help to tenants who qualify. They can advise you on your rights, help prepare for an LTB hearing, and in some cases represent you.
So You Don't Have To.
Lease reviews, deposit rules, insurance, move-in processes — we walk every client through it. Book a free call and let us handle the details.
Book a Call →No. Under the Residential Tenancies Act, your landlord must provide at least 24 hours written notice before entering your unit. Entry is only permitted between 8 a.m. and 8 p.m., and only for specific reasons such as repairs, inspections, or showing the unit to prospective tenants or buyers. The only exception is a genuine emergency — such as a flood, fire, or immediate safety hazard. If your landlord enters without proper notice, you can file a T2 application with the Landlord and Tenant Board.
No. Damage deposits, security deposits, cleaning deposits, and any deposit beyond first and last month's rent are illegal in Ontario. The only deposit a landlord can collect is a last month's rent deposit, which must be applied to your final month of tenancy. If your landlord has collected an illegal deposit, you can file a T1 application with the LTB to recover it, plus interest. A key deposit is permitted only if it does not exceed the reasonable cost of replacing the key.
Your landlord is legally obligated to maintain the property in a good state of repair under Section 20 of the RTA. If they are not addressing maintenance issues, you should first put your request in writing (email is best). If they still don't act, you can file a T6 application (Tenant Application about Maintenance) with the Landlord and Tenant Board. You can also call 311 to report property standards violations to your local municipality. Do not withhold rent — this is not a legal remedy in Ontario, even if repairs are outstanding.
No. Under the Residential Tenancies Act, no-pet clauses in leases are void and unenforceable. Your landlord cannot evict you simply for having a pet, even if the lease says "no pets allowed." However, there are some exceptions: you can be evicted if your pet causes significant damage, excessive noise or disturbance, or triggers severe allergic reactions in other tenants. Additionally, condo corporations may have their own pet restrictions in their declaration, which can apply independently of the RTA.
No. The deposit you paid at the start of your tenancy is your last month's rent. It must be applied to your final month. Your landlord cannot ask you to pay rent for your last month while also holding your deposit — that would be collecting double. If your rent has increased since you moved in, the deposit amount may not fully cover the final month, and your landlord can ask you to top up the difference. The deposit also earns interest annually at the rent increase guideline rate.